Xabje Privacy Policy — Our Commitment to Protecting Your Information

Xabje takes your privacy very seriously. This Privacy Policy explains how your personal information is collected, used, and protected. Keeping your data safe while you play on Xabje is our highest priority.

We comply with international data protection regulations and never use your information unjustifiably. Read this policy to understand why your data is completely safe at Xabje.

We collect various types of information when you create an account and play on Xabje. This data is needed to verify your identity and maintain a safe gaming environment.

Information we collect:

• Personal Information: Full name, date of birth, nationality, email address, phone number, and residential address.
• Identity documents: Scan of your passport, national ID, driving licence, or other government-issued document.
• Financial information: The last four digits of your bank account, credit card, and debit card numbers (we never collect full card numbers).
• Play history: The games you play, bet amounts, win/loss records, and session duration.
• Device information: The type of device you use, your operating system, browser type, and unique device ID.
• IP Address & Location: Your Internet Protocol address and approximate geographic location (at country and city level).
• Communication data: Records of your interactions with Xabje, including chat history with customer support.

Xabje uses your information only for specific, defined purposes. We ensure every use of your data is lawful and consistent with your interests. Your information will never be used for anything beyond the purposes described here.

We use your information to:

• Account Management: To create and manage your Xabje account and provide general services.
• Identity verification: To verify that you are who you claim to be and to prevent fraud.
• Payment Processing: To securely process deposit and withdrawal transactions.
• Legal Compliance: To comply with government and regulatory requirements, including tax laws and anti-money laundering legislation.
• Security: To protect Xabje and you from fraud, misuse, and cyberattacks.
• Customer service: To resolve your issues and provide technical support.
• Promotions & Offers: To inform you about new bonuses, games, and promotions (you can opt out of these communications at any time).
• Analytics & improvement: To analyze and improve Xabje's services and better understand user experience.

Xabje does not share your information with third parties unnecessarily. In certain situations, we do share data with our service providers — all of whom are legally bound to protect your privacy.

We only share information:

• Payment Processor: To securely process your deposit and withdrawal transactions.
• Financial institutions: Your bank or credit card company, for transaction verification.
• Law Enforcement: In accordance with a government directive or court order.
• Regulatory authorities: For gaming and financial regulatory authorities.
• Service Provider: With companies providing hosting, email services, analytics, and data storage.
• Fraud prevention services: With third-party fraud detection services we work with.

All these service providers are committed to keeping your information confidential and using it only as directed by Xabje.

The Xabje website and app use cookies and similar tracking technologies to improve your experience. These technologies help us recognize you, remember your preferences, and prevent fraud. A cookie is a small file stored in your browser.

We use:

• Essential Cookies: To keep you logged in to your account and manage your session.
• Performance cookies: To measure Xabje's speed and performance.
• Functional cookies: To remember your preferences (such as language settings and game settings).
• Analytical Cookies: To understand user behaviour and improve Xabje.

You can manage cookies through your browser settings. However, disabling certain essential cookies may prevent Xabje from functioning properly.

Xabje retains your information only for as long as necessary. We never hold on to data we no longer need. Even after your account is closed, some information may be kept for legal and security reasons.

Data retention period:

• Active Account: For as long as your account remains open, plus an additional 7 years thereafter (in accordance with financial regulations).
• Personal Information: After account closure, data is held for 30 days for optimization purposes, then archived for 7 years.
• Gaming history: Complete records are retained for 7 years (as required by regulators).
• Customer support records: Retained for 3 years from the date of resolution.
• Cookies and log files: Typically retained for 30 to 90 days.

You can request deletion of your data at any time, though some data may need to be retained due to legal and financial obligations.

Global data protection laws grant you a range of rights over your personal information. Xabje respects and is committed to upholding all of these rights. You may exercise them at any time.

Your rights include:

• Right to access your information: You can find out what information Xabje holds about you.
• Right to correct your information: You can correct your information if it is inaccurate.
• Right to deletion of your information: You may delete your information in certain circumstances.
• Right to Restrict Processing: You can ask us to stop using your information in certain ways.
• Right to data portability: You can receive your information in a standard format.
• Right to Object: You may object to certain types of processing.
• Protection from Automated Decision-Making: You may request human review for important decisions.

Xabje uses industry-leading security measures to keep your data safe. We understand your data is valuable to you, and we are committed to protecting it. That said, no online platform can guarantee 100% security.

We use:

• SSL/TLS Encryption: All communication between your browser and Xabje's servers is encrypted.
• Data encryption: Sensitive data is stored on our servers in encrypted form.
• Firewall: We use advanced firewalls to protect against unauthorized access.
• Access Control: Only authorised staff can access your information.
• Regular security audits: We regularly audit our systems and scan for vulnerabilities.
• Fraud detection: We use advanced AI and machine learning to detect suspicious activity.
• Multi-Factor Authentication: You can add an extra layer of security to your account.

Xabje's services are strictly for users aged 18 and above. We do not collect information from minors. If we become aware that a minor's data has been collected, we will delete it immediately and notify their guardians.

• We follow a strict age verification process.
• If a minor is found to have opened an account on Xabje, we will close it immediately.
• If you believe your child is using Xabje, please contact us immediately.
• We recommend using parental control software.

If you have any questions or concerns about this Privacy Policy, please get in touch. We are ready to answer your questions and address any concerns. Your privacy matters to us and we are always happy to help.

Contact us:

• Email: Our Data Protection team is available at [email protected]. All your queries will be answered promptly.
• Live Chat: Live chat support is available on the Xabje website 24/7.
• Statement Request: Email us to request a detailed statement about your data.

This policy is updated from time to time. For significant changes, we will notify you by email. Continuing to use your account after such changes means you accept the updated policy.